Speaking
Working with organizations to eliminate everyday rudeness before it eliminates their best people and destroys their culture.
How does civility relate to marketing your business?
Velociraptors versus Meerkats: Corporate Culture Clash
How does rudeness effect motivation?
Flagship programs on stress management are noted below and are individualized based on the needs of the organization.
Rudeness Rehab:
Reclaiming Civility in the Workplace
Define incivility and recognize common rude behaviors.
Understand how rudeness increases workplace stress levels.
Explore why incivility harms morale and productivity.
Learn practical skills to respond to rudeness with civility
Build resilience to stay calm under pressure.
Managing Disruptive Behaviors in the Workplace
Define disruptive behaviors and distinguish them from everyday conflict
Identify the most common disruptive patterns and their impact on team performance
Recognize their own conflict management style and how it helps or hinders resolution
Apply practical, research-based strategies to address disruptive behaviors directly and effectively
Additional areas of expertise include:
Incivility in the workplace
Mindfulness: Practical applications
Emotional intelligence
Change management
WHAT SATISFIED CLIENTS ARE SAYING:
“We found Dr. John O’Brien. He was a joy to work with, fast to respond and his expertise in the areas of corporate military diversity and inclusion, with a special focus on PTSD was on point. I would highly recommend him for your speaking event.”
“John is responsive, witty, and personable—the perfect partner for your training, education, and coaching needs.”
“John is an engaging, dynamic speaker who clearly articulates his views about incivility and rudeness that occur in everyday life. But, more importantly, he gave us practical techniques to cope with these events when they confront us and even demonstrated them. John is a gifted lecturer, and his message sticks with the audience. I can testify that I haven’t forgotten his lessons and will impart them to others. “
Your event attendees can expect…
To actively participate in the event using mobile technologies
To learn how to better function in a team
To acquire and practice tools that can be immediately applied to work/personal life
With over three decades of experience, John O’Brien is a seasoned expert in guiding individuals through significant life transitions by offering practical and actionable strategies to navigate change with ease. His expertise with both individuals and groups extends across a variety of professions, including business, healthcare, law, and financial services.